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Vote for Chamomile – WeDo Scotland Covid-19 Awards

3rd July 2020

Please vote for us - Chamomile sanctuary

We are delighted to have been nominated for Best Pivot Product in the WeDO Scotland Covid-19 Scottish Business Awards. This is for the newly launched Chamomile at Home Facials.

When we had to close the Spa on 20th March due to Covid-19, like many of us, it was a stressful and upsetting time. We lost our main revenue from that point as we were unable to offer any treatments.

From this, however, came the idea of At Home Facials giving clients the experience of an “In Spa” Treatment in the comfort of their home, with all of the professional products we would normally use in the Spa together with a 1 hour video with a therapist talking you through the facial step by step, showing you when and how to apply the products. Online Zoom appointments as an alternative to a video are shortly to be introduced too, as well as other facials.

We would really appreciate if you would take the time to vote for Chamomile Sanctuary for Best Pivot Product

Voting is open until 12 noon on Monday 6th July.

Click this link to vote:
www.bit.ly/2Azawuf

Thank you ❤️

 

Chamomile at Home Facials

1st July 2020

 

Chamomile at Home Facials by Chamomile sanctuary
When I left the legal world in 2005 little did I know that in 2020 I would be creating an At Home Facial during Covid-19!

In 2010 I set up Chamomile Sanctuary, a beauty Spa in Alva St in the West End of Edinburgh. The idea was to create a personal, luxurious beauty spa in the centre of Edinburgh offering high-end spa and beauty treatments. However, instead of celebrating our 10 year anniversary this month the Spa has been closed and I have been inventing a new product.

When we had to close our doors on 20th March this year due to Covid-19, like many of us, it was a stressful and upsetting time. Initially the first few weeks were spent dealing with suppliers, invoicing, staffing, applying for grants, crunching numbers, and many other administrative matters. All my staff were furloughed except me.

However, after a number of weeks watching the number of deliveries arriving in my street I wondered if there was something that I could actually do to bring in revenue whilst the spa was closed. Although we have a shop online for product sales, it was not used particularly much by our clients as they normally purchase the products when they’re in the spa. I decided, therefore, to create a personal home delivery service of products to our clients in the EH1 to EH12 postcode. It worked a treat with many of my clients wanting to support our business throughout this time and it also continued the connection with our clients especially when there was the opportunity to have a socially distanced chat at their door and a catch up!

I still felt though that there must be something else I could be doing to bring in revenue. This is where WeDo came in. WeDo is a fantastic organisation for SMEs and Belinda Roberts who runs this has been supporting the members during the lockdown in many different ways including online events covering many topics such as employment issues, marketing your business during Covid-19, how not to hibernate, navigating Linkedin etc. There were also brainstorming sessions every week where members could bounce things off each other and find solutions.

In one of those brainstorming meetings it was evident that I was in the minority in that my revenue had been reduced to practically nil compared to many other businesses. From this Belinda arranged for me to have a one-to-one brainstorming session with Liz Hoskin and Pete Higgins and what a difference this made!

We thrashed around many ideas and from this came the idea of providing a facial at home for my clients. So off I went after the meeting to try and create a product, and many weeks later I now have Chamomile at Home Medik8 Facials.

Although there are some products out there at the moment offering some form of facial kits at home, Chamomile at Home is quite different. Effectively we deliver to our clients all of the professional products normally required in the Spa for a Medik8 Facial. This consists of about 9 professional products together with a mitt and sponge. Clients are then given a password with a link to a 1 hour video where our therapist talks them through the facial including how to apply the products as well as being given some skincare advice. All products are numbered so the client knows exactly what product to apply, when and for how long.

The new product has been received well by our clients and I’m delighted with the end results especially with our new branded Chamomile at Home boxes. It means that clients can continue having facials at home thus still looking after their skin as well as socially distance.

When we reopen the Spa the intention is to continue to offer this At Home Product as I believe there may well be some clients who simply don’t want to come into the spa for a facial given the current climate and the close proximity of having a facial with a therapist in person. It means that clients can continue to look after their skin from a distance.

As the product has been so popular I am in the process of adding some other facials to Chamomile at Home giving more of a variety of facials such as Aromatherapy Associates and Guinot. Thereafter, as an alternative, we will be offering all of these Facials with one-to-one Zoom appointments with a therapist so the clients can actually speak with a therapist, ask questions and also get bespoke advice on their skin as well as guidance on carrying out the facial at home.

We’ve already had orders for birthday and thank you presents and I do believe going forward that this product will still be in demand even once we get back to some form of normality, whatever that may be!

Who would’ve known that in this crisis, I have pivoted the business and created a new product. Thank you to everyone who has helped me on this journey 😊

 

 

Chamomile at Home

1st June 2020

 

Chamomile at Home - Chamomile sanctuary

Chamomile at Home has been very popular!

We are delighted to be able to help you keep up your skincare routine with Medik8 Facials in your own home.

Priced at £50 per Facial (£75 for 2*), each kit contains the Medik8 products you enjoy in the spa which, together with our “real time” video, allows you to maintain your skincare routine.  

Simply select from Anti-ageing, Hydrating or Purifying for combination skin. We will then call to take payment and deliver the products to you.  You will also receive a link to our Video, bespoke to your skin type, with our therapist taking you through the facial step by step.

One of our regular clients, Sarah Philp, and her Mum enjoyed their Facial last week and here’s what Sarah had to say:

“The Chamomile at Home facial is a great way to ensure a much needed moment of calm and relaxation. You get everything you need. The real time video is brilliant, it’s perfectly paced, you don’t feel rushed and the tips about how to apply the products are really clear and easy to follow. I was surprised when our hour was up. I could really see a difference in my skin afterwards. Thank you.”

Please be assured that every care has been taken when decanting professional products for you.

We deliver to all our existing clients who live in the EH1 to EH12 postcodes.

All the bottles in the kit are recyclable.

* £75 for 2 Facials for 1 person

 

AT HOME TIPS

This week we show you how to do your own pedicure at home.

If you want to do your own pedicure at home please remember that you can purchase Peacci Nail Polish and all the kit at:

https://peacci.com

Peacci are offering 10% off when you quote our discount code
PEACCIBP7EL869T

Just click on the image below to access our video.

Please send us any questions on skincare or treatments and we will endeavour to answer these by email or in our Blog, Newsletter or on our social media channels.

 

SKINCARE DELIVERED TO YOUR DOOR

Chamomile at Home - Chamommile sanctuary

We are still delivering to your door!

If you are in need of products or not sure what products suit you please email us below and we can answer any questions or concerns and arrange for products to be delivered to you.

Our delivery service offers products from Guinot, Medik8, Crystal Clear, CACI and Aromatherapy Associates.

We deliver to all our existing clients who live in the EH1 to EH12 postcodes.

Should you wish to place an order please email us on the link below.

 

HELPING THE ENVIRONMENT

We thought that we would look at something different this week so here’s a video on what we, at Chamomile, have been doing to “go green” and help the environment.

 

FINAL THOUGHTS
 
This week my quote is short and sweet and from Audrey Hepburn:

“Nothing is impossible. The word itself says I’m possible.”

Stay safe and well, Justine x

 

Chamomile at Home Facials

15th May 2020

We are delighted to bring you Medik8 Facials at home with the launch of Chamomile at Home.

Chamomile at Home at Chamomile Sanctuary

Missing your favourite facial?  Then this new service is perfect for you!

As you can’t visit Chamomile right now, we have decided to bring your favourite Medik8 Facials direct to you.

After discussion with our brand partner and our own planning we are now able to provide you with our exclusive Chamomile at Home package.  Priced at £50 per Facial (or £75 for 2), each kit contains all the Medik8 products you would have enjoyed in the spa which, together with our instruction video, will allow you to keep up your personal skincare routine.

Simply email spa@chamomilesanctuary.com to place your order and let us know which Facial you would prefer from Anti-ageing, Hydrating or Purifying for combination skin. We will then contact you to take payment and deliver the products to your door.  You will also receive a link to our “In Real Time” Video with our therapist, bespoke to your skin type, taking you through the facial step by step as well as advice on your skin and skincare.

Here’s what one of our regular facial clients said about Chamomile at Home:

‘Thoroughly enjoyed my hour of pampering!  Wonderful to try all the Medik8 products and although it doesn’t replicate the Chamomile surroundings I was surprised how relaxing and easy it was to follow the instruction in my own bathroom.  My skin looked and felt wonderful.  I would certainly recommend this facial!

Please be assured that every care has been taken when decanting professional products for you.

We deliver to all our existing clients in Postcodes EH1 TO EH12.

 

SKINCARE DELIVERED TO YOUR DOOR

Home Deliveries by Chamomile sanctuary

Thank you to everyone who has taken advantage of our free product delivery service.

If you are not sure what products suit you please email us below and we can answer any questions or concerns and help you choose the right product for you.

Our delivery service offers products from Guinot, Medik8, Crystal Clear, CACI and Aromatherapy Associates.

We deliver to all our existing clients who live in the EH1 to EH12 postcodes.

Should you wish to place an order please email spa@chamomilesanctuary.com

 

AT HOME TIPS

 

As most of you will know we introduced the skincare brand, Medik8, into the Spa in early March. Medik8 is an anti-ageing brand that thinks like a natural brand. Protecting the environment is key to how and what products Medik8 produce. Their products are all vegan based, recyclable and their carbon footprint is small as everything is produced in the UK.

Medik8’s philosophy is CSA, Vitamin C, Sunscreen and Vitamin A. This week we look at Vitamin A which speeds up cellular renewal and explain the difference between Retinol, Retinal, Retinyl Retinoate, different forms of Vitamin A.

Just click on the image below to access our video.

Please send us any questions on skincare or treatments and we will endeavour to answer these by email or in our Blog, Newsletter or on our social media channels.

 

FINAL THOUGHTS

This week my quote is from novelist and journalist, Matt Haig:

“One day this will be over and we will be grateful for life in ways we never felt possible before.”

Stay safe and well, Justine x

 

 

Lockdown Week 6

30th April 2020

SKINCARE DELIVERED TO YOUR DOOR

Chamomile sanctuary Personal Home delivery Service

A huge thank you to all of our clients who have ordered products since we launched our free personal delivery service. It’s been great to see your smiling faces when delivering, at a social distance of course!

If you are not sure what products suit you please email us at spa@chamomilesanctuary.com and we can answer any questions or concerns and help you choose the right product for you.

Our delivery service offers products from Guinot, Medik8, Crystal Clear, CACI and Aromatherapy Associates.

We deliver to all our existing clients who live in the EH1 to EH12 postcodes.

Should you wish to place an order please email at spa@chamomilesanctuary.com

And if you are missing your Chamomile Manicure then try the next best thing during Lockdown:

https://peacci.com
Peacci are offering 10% off when you quote our discount code PEACCIIBP7EL869T

 

AT HOME TIPS

This week we share Justine’s Skincare Tips and Routine and show you how to make your own Body Scrub at Home.

Just click on the images below to access our videos.

 

Please send us any questions on skincare or treatments to spa@chamomilesanctuary.com and we will endeavour to answer these by email or in our Blog, Newsletter or on our social media channels.

 

FINAL THOUGHTS
 
I am sure that many of you have had difficult days over the past 5 weeks so I thought I would share a quote from Eleanor Roosevelt:

“With the new day comes new strength and new thoughts.”

Stay safe and well, Justine x

 

At Home Tips and Skincare Delivered to Your Door

23rd April 2020

It’s week 5 of our Lockdown and I hope you are all still staying safe and well.

 

AT HOME TIPS

Thank you again for all your feedback following last week’s newsletter.

Today’s tips from Sarah and Sophie are How to do a Manicure at Home and Hair Removal.

Just click on the images below to access our videos.

 

Please send us any questions on skincare or treatments to spa@chamomilesanctuary.com and we will endeavour to answer these by email or in our Blog, Newsletter or on our social media channels.

 

SKINCARE DELIVERED TO YOUR DOOR

We are delighted to let you know that Chamomile is now able to offer a free personal delivery service of Guinot, Medik8, Crystal Clear and CACI products.

We trialled the new service this week and got great feedback! It was lovely seeing some of our clients smile when they received their products!

Based on this we are now able to offer the services to all our existing clients who live in the EH1 to EH12 postcodes.

Should you wish to place an order please email us at spa@chamomilesanctuary.com

Here are the links for the other Brands which you can access directly:

https://peacci.com
Peacci are offering 10% off when you quote our discount code PEACCIIBP7EL869T

https://www.aromatherapyassociates.com

 

FINAL THOUGHTS

I came across this quote by Coco Chanel yesterday when I was berating myself for not doing all the things I think I should be doing during this enforced time at home.

“Be who you are, not who the world wants you to be.”

Stay safe, Justine x

 

Week 4 Lockdown

15th April 2020

I hope you had a joyful and safe Easter Weekend.

We are now into Week 4 of our lockdown so I thought I would share with you what we’ve been up to!

 

STAYING AT HOME

Thank you for all your feedback following last week’s newsletter. You asked for some tips to help you with treatments at home and we are delighted to oblige…..

Today’s tips are Looking after Your Brows and How to Give Yourself a Facial.

Just click on the images below to access our videos.

 

Please send us any questions on skincare or treatments and we will endeavour to answer these by email (spa@chamomilesanctuary.com) or in our Blog, Newsletter or on our social media channels.

 

GETTING YOUR SKINCARE

Crystal Clear at Chamomile sanctuary

 

Last week, we gave you details for all of our Brands so that you can buy products online and keep stocked up on your favourite skincare.

We are pleased to let you know that we are now a Virtual Stockist for Crystal Clear. So if you need their products simply go online and quote our Code “10160” at checkout. They are still offering 25% off too.

https://www.crystalclear.co.uk

And here are the other links too for you just in case!
They all deliver directly to your door.

Medik8 are offering 15% off their best-selling products:
https://www.medik8.com

Aromatherapy Associates are offering up to 50% off products:
https://www.aromatherapyassociates.com

Peacci are offering 10% off when you quote our discount code PEACCIIBP7EL869T
https://peacci.com

CACI are not offering any discount but you can still purchase from them directly
https://caci-microlift.co.uk/shop/

 

FINAL THOUGHTS

At this challenging time when we are all being encouraged to be kind to ourselves and others, I thought I would share a quote from Audrey Hepburn.

“For beautiful lips, speak only words of kindness.”

Stay safe, Justine x

 

Stay Safe

7th April 2020

It’s been just over 2 weeks since I emailed you to let you know that the Spa had closed temporarily and it looks like it may be a lot longer before we can open safely.

Firstly, I hope you are safe and well and coping in this unprecedented and scary time.  Secondly, I wanted to share with you some tips and information which I hope you will find useful while you isolate at home.

 

STAYING AT HOME

We’ve been posting tips on our Insta and Facebook and will be sharing these with you in our mailers too.

Lash Extension Removal and how to Remove Gel or Shellac Polish. Just click on the images below for the videos.

Please send us any questions on skincare or treatments to spa@chamomilesanctuary.com and we will endeavour to answer these by email or in our Blog, Newsletter or on our social media channels.

 

 

INTRODUCING PEACCI

Peacci at Chamomile sanctuary

 

Peacci is the sister Brand of The Gel Bottle and we are delighted that Chamomile is now an ambassador for the new brand.

Peacci offers normal nail polish in many of The Gel Bottle colours without the need for a UV Lamp. It is vegan and cruelty free making it a perfect alternative while missing having your Chamomile manicure!

You can purchase at home Gel/Shellac removal kits, essential manicure kits and more online at https://peacci.com and you can get 10% off your Peacci purchase when you use our code: PEACCIBP7EL869T

 

 

GETTING YOUR SKINCARE

Facials at Chamomile sanctuary

 

All of our Brands sell online, deliver directly to your door and are offering some fab discounts.

Medik8 are offering 15% off their best-selling products:

https://www.medik8.com

Crystal Clear are offering 25% off their products:

https://www.crystalclear.co.uk

Aromatherapy Associates are offering up to 50% off products:

https://www.aromatherapyassociates.com

CACI are not offering any discount but you can still purchase from them directly

https://caci-microlift.co.uk/shop/

Peacci are offering 10% off when you quote our discount code PEACCIIBP7EL869T

https://peacci.com

 

FINAL THOUGHTS

Thank you for your continued support in these very difficult times. Wishing that you all remain safe and well. We shall hopefully see you soon.

Justine x

 

 

We are now closed

21st March 2020

In view of the current situation and government advice we have made the decision to temporarily close the spa with immediate effect.

We will let you know as soon as we confirm our plans to re-open – via email and social media.

While we are closed we will be checking email and voicemail on a regular basis, please do leave us a message and we will get back to you asap.

We are, of course, always available for gift cards online.

Valid Gift Cards purchased after 1 October 2019 and not yet redeemed will be extended to 31 October 2020. Itison Vouchers will also be extended to a date specified once we have reopened.

Finally, we want to thank you, our loyal clients, for supporting us through this difficult time. We look forward to seeing you again in the spa as soon as is possible.

Stay safe and well and take care of one another.  We will get through this together.

Justine
and
The Chamomile Team x

 

Coronavirus

11th March 2020

With the growing concern around coronavirus, we would like to reassure our clients that we have put additional steps in place to ensure the health and well-being of our staff and clients.

– Antibacterial hand gel is now available for your use on arrival at reception.

– Hand sanitiser is available in all treatment rooms and public areas. Staff use this diligently. Clients are invited to use this at any time during their visit.  

– Anti-bacterial spray and wipes are being used regularly round the Spa on areas including card machines, door handles, toilet flushes, taps and other areas of multiple contact.

– The Spa will continue to be cleaned to our normal high standard of cleanliness.

– Any staff who are feeling unwell will be asked not to come to work.

Finally, should you feel unwell at this time we would ask you to follow the Government’s advice, stay at home, get well and rearrange your appointment.

The Chamomile Team

 

Friend of Maggie’s

11th September 2019

 

FRIEND OF MAGGIE’S

From 1st September, we will be inviting  our Chamomile’s clients to add a £1 donation to your total at check-out.

Every £1 will be used directly to provide treatments for Maggie’s visitors.

We recognise that when people receive a cancer diagnosis we lose sight of the little things that can help them feel better.  This is the over-riding reason we want to help – and we hope that you will help us make this initiative successful.

Over the past few years both I and many of my friends and clients have drawn on the support of Maggie’s Centre at the Western General in Edinburgh – similarly with our wonderful team of therapists.  The number of cancer diagnosis among our circle is growing.  It is for that reason, and to thank the team at Maggie’s for the help I personally and the team here have received, that we have decided to launch this initiative.

We recognise that everyone has their own experience of cancer and may well support other charities, therefore each donation is optional.

Thank you!

Justine and the Chamomile Girls

 

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